Whether the question concerns a kitchen product, an order, or a return, the Dash service team can be reached directly.
Store address
1004 Corbett St, Carson City NV 89706, United States
Approved returns should use only the instructions and prepaid label supplied after a return request; do not send merchandise without approval. At Dash, this point is applied consistently to eligible customer requests.
Support process
We aim to provide a useful response as soon as reasonably possible. For a California Do Not Sell or Share request, use the subject “Do Not Sell or Share.” Identity may be verified before account-specific or privacy information is disclosed. For Dash orders, this forms part of the published contact standard.
Useful enquiry details
- order number, when the enquiry concerns a purchase This requirement is built into the current service process used by Dash.
- full name and the email address used at checkout Customers of Dash can refer to this rule whenever the stated conditions are met.
- item name and a clear description of the question Dash applies this principle at the relevant stage of the online purchase journey.
- photos where an item is damaged, defective, incorrect, or missing parts Questions about this point can be directed to Dash using the verified details below.
Telephone enquiries
Send a message
A clear description and order number will help us assist. This statement reflects the current operating practice of Dash.
Service availability
Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time). Messages received outside these hours are reviewed on the next business day. Dash records and handles the related request under this published policy.
Contact record
Dash
Email: Support@bydrsho.top
Telephone: (430) 313-4617
Physical address: 1004 Corbett St, Carson City NV 89706, United States
Customer service: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago time).
A clear description and order number will help us assist. Across the Dash catalogue, this requirement remains consistent for eligible orders.